My mom (who is so kind-hearted, but unfortunately a bit naive) recently answered the door to a door-to-door furnace salesperson. Somehow, she was convinced that she needed to sign a rental agreement for a new furnace (with monthly payments forever, which would have had her easily pay 3 times the value of the furnace!) and by the time she contacted me she had signed it. I immediately called JD Swallow, with whom she has had excellent service for the past 20+ years. They were quick to respond with an appointment, where the Consultant / Technician made a thorough examination of her furnace and provided her with clear options of her choices and needs. He even took the time to accept my call from long-distance to explain it all to me, and to help us cancel the initial contract my mother had signed with the other company. And all of this was free because we are a valued client. Now that we have received quality service for all these years (and my mother understands the danger of answering the door to pushy salespeople), who do you think we she will buy her furnace from when she truly does need her current one replaced? Courteous, kind, sympathetic, knowledgeable, and experienced. JD Swallow, you have our gratitude (and our business!)Lire plus
Chauffage commercial, Chauffage hydronique, Chauffage industriel, Chauffage au gaz naturel, Chauffage au mazout, Chauffage à l'eau chaude, Chauffage au propane, Chauffage résidentiel, Installation de système de chauffage, Réparation de système de chauffage
service d'urgence chauffage 24h, installation de cvca, chauffage au mazout, chauffage au gaz, chauffage au propane, chauffage résidentiel, cvca commercial
Thank you for always answering your phone when I call and accommodating my schedule to yours. You always show up on time and with my busy schedule I really appreciate that. Thank you Master Flow Heating & A/CLire plus
Very pleased with the service. The Technician, Alan, was prompt, courteous & helpful. He listened to our description of the problem with our drier & he conducted tests, describing each to us, to find the problem. He tried 3 parts that he had in his truck but none would fit our drier, hence he put in an order. When the part arrived, Alan called us, near 4:00 pm on a Friday, and asked if it would be ok if he came to install the new part. We appreciate his dedication and customer service.Lire plus
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