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I called yesterday checking to see if there was an item in the store before making the trip to the store and before I could finish my explanation I was rudely cut off twice. I called a third time and was able to get help from someone who sounded more mature. The first two employees sounded younger. I did complain to the third person who was more courteous and customer friendly. However, my instore experience was great.
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Hi,
I got my dress from Diva in April 2012. My gown was a St. Patrick dress. Here are my comments:
Good points:
- They have variety of beautiful dresses. You have many options to choose and the quality of the bridal gowns was good with a reasonable price. (I have no idea about their other type of dresses)
- They have friendly staffs. Very nice and kind Italian ladies.
- They try to help you if you are in rush (as I was)
- My first feeling about their Chinese (?) taylor was that is she understanding what I’m saying? I was a little worried that my dress become shorter or not as tight as I want. But she did a great job. And I should say that she was a very nice person
Draw backs:
- I think their veils and the other accessories are overpriced.
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