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Excellent service in the Duncan store today by a young gent named Brendon. Thank you for the extra help finding the right TV
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I really like this location. But there needs to be more movies. Not just the latest releases. But like the older stuff. And I’m not talking about bargain bin DVDs. Like. 2017-2018 stuff. Would be nice. They shifted focus to just new releases. And the super old stuff from like 1995-2006 etc. So. It’s so hard to find good movies you haven’t watched because they don’t stock them in stores. Mostly now focus on appliances and home systems. Which is sad as there isn’t a whole lot of places to get DVDs
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Always have all my questions answered when I come in. The owner is knowledgable about the products good at helping you find what you want. There is a $50 membership fee but that goes straight back to you once you purchase something. The website is a good place to start looking for items if you want to bronwse, but the store has much more options. Overall great store and have been coming back for many years now
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My wife and I bought a big screen tv from this location. We got home and when we had it unboxed We discovered the screen was cracked. We so very stressed and concerned that we would have a big process to get the tv replaced. When we tried calling the store there was no answer. We decided to box the tv and bring it back. We were greatly surprised as to how easy it was to get the tv replaced. No discussion, just a direct offer to replace the tv! We were amazed by this great service!
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Excellent customer service by Chris at this Best Buy location! He went above and beyond to help us with a phone issue. Due to his amazing customer service, I would highly recommend this Best Buy to anyone! Thank you so much Chris!
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This is a nice little clinic just outside of the downtown bustle. Dr. Nichol has been very helpful and the staff are nice. Overall, the place has a very clean look and feel. Like all medical clinics, the wait can be a bit of a bore, but it's nothing unreasonable. Women looking for paps often need to book weeks in advance, so keep this in mind. :)
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I can hardly tell you how pleased I am with Staples in Langford. I purchased a gizmo to convert slides into digital images with the help of Kenyon, who gave knowledgeable, friendly service, with technical expertise. Two months later, the converter stopped working. Jo, Mary, and Laurel were all completely helpful. I thought I'd have to send it back to the manufacturer or something awkward, but everyone did her best to make sure I had a new one in short order -- no doubts about my situation, and only a very short form to fill out. Friendly, happy, humourous, and very competent people. Wow. You can't get much better than that.
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I always get first class customer service at the location. The sales department staff are willing to help and their printing service is excellent for a small business owner like me. I can submit online and then pickup in the store. That saves me time. In a day when service is generally poor in retail environments, Staple's is an example of what service should be.
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