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This is one of the most amazing eye glass shops I have ever been to . The customer service is above and beyond amazing. The greeted me with warmth and kindness as soon as I entered the store. . the eye exam was done with great care and they took their time to ensure the prescription was accurate, I did not feel rushed or pressured. they provided a tray of treats and they had caramel candies, my favorite. I walked out the same day with the glasses I needed.
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I have been a long time customer of this branch. Staff is always polite, no hard sell. Actually, Bruce pointed out an issue with 1 of my initial choices. I just recently went in during the pandemic, had to wait a bit outside in my car as they are properly adhering to the govt guidelines of protocol. The staff had to deal with rude customers while I was there, and were polite but firm about the restrictions. I would highly recommend this store and their staff.
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Very thorough, non-rushed eye exams. Great customer service both during initial purchase and adjustments. Not being rushed very important to match new prescription, unlike the last set of “big box store” purchases my family has made. We will be back.
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