VW Waterloo did an excellent job at helping me find the vehicle that I wanted and making it an easy and quick process to get that vehicle. Working with Matt was a great experience, I would highly recommend.Lire plus
Mat, Your are the Greatest, Thank You for all you help, effort and assistance with the 2015 Mazda 5 you sold to my mother. It is truly a pleasure meeting you and I only wish there were more car dealers like you but I do have to say this was definitely worth the drive to Waterloo.Lire plus
I was extremely pleased with the service I received from James and his team. This was my first accident repair on my brand new vehicle. James and very friendly and walked me through the entire process of fixing my vehicle. He was reassuring of the quality of job his staff would perform and made me feel comfortable my vehicle was in great hands. He was prompt to answer/return calls and took the time to answer any questions I had. I would recommend James and his team for any repair big or small.Lire plus
For such a small store, they have great selection, and the staff are always pleasant, and get me what I want. I prefer this smaller store. It meets all my needs in service and selection.Lire plus
Fair price, timely work, highly recommended especially for European cars because there aren't many reasonable alternatives for VW, Audi, etc in this region.Lire plus
Always helpful and accommodating - the service advisors are great. They always explain options and when you call them in an emergency situation - will bend in all ways to help you. I’ve had 2 cars with them for many years - and always a pleasure to deal with. I won’t go anywhere else Lire plus
Excellent service. Recently had a potentially catastrophic issue with our engine. Dan, in service was extremely helpful and advocated along with the service manager Dave (?), to have it repaired through Kia as part of a goodwill gesture. It certainly did create goodwill between me and Waterloo Kia! The job was done quickly and efficiently and we couldn't be happier. Thanks!Lire plus
Quick service with a friendly attitude. How can you ask for more . No need to go anywhere else because if they don't have it they will gladly help you and find the part whether it would be new or used they will find it. Thank you Discount from my familyLire plus
I have been getting my cars serviced at Waterloo Honda for 30 years now. One of the reasons I keep buying Honda/Acura is these guys - it means so much to have a garage you can trust completely. They also have a good shuttle service.Lire plus
Great people, great price, great car! They were very helpful, immediately put me in great car that was right in my budget, making the usually stressful car shopping easy and fun! Lire plus
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