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Excellent service, knowledgeable employees, well stocked,. Could not ask for better, it's already there.
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Since this pandemic has arrived , i have shopped at different grocery stores trying to find one i felt comfortable and safe in. I have shopped at No Frills before the pandemic but hadn’t been back since . Today I arrived @ 9:30 and was greeted by a very friendly security guard, inside the store the floors where clearly marked , most everyone where following the rules and if they didn’t they where reminded in a polite way, most of the items I wanted where there , check out was a breeze .
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I went to Scarborough Super Store to get new glasses. The staff in the optical dept. was not only professional but extremely helpful and knowledgeable. It was a pleasure to have been attended to by such an experienced, friendly staff.
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This store doesnt always have items on the shelves that are advertised as being on sale, a bit pricey but, its a friendly store and approachable.Good selection of beer. Store is clean .Most of the staff work hard and do their best to make the store one that you want to come back to. Wish they were still open all night instead of till 11pm. But still favour this Sobeys Urban Fresh much more so than the newly renovated grocer just a couple of blocks away.
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Most staff very interactive, friendly, helpful. owner not so much. I have worked in retail for many years and the ability to interact with the customer is utmost importance. I find stock is out a lot YES sometimes it is shorted. But I have noticed other stores are not. I enjoy the friendly interaction with the cashiers. PS it is the staff that makes a business great.
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