Had them come and replace the blower fan in my furnace. For a chain these guys are pretty good. Showed up on time, the technician was very knowledgeable. Their markup on parts is quite high but I was very happy with the service otherwise.Lire plus
I telephoned Furnace Family and this morning and I was able to make an appointment this afternoon. Our plumber was Kevin who was very friendly and explained the problem well. He was able to correct the problem very quickly. As it turned out it was a minor problem -- nothing major!! Thank you Kevin. If we have any more problems with plumbing or with our furnace, we will use this company again. Lire plus
Peter was very helpful when our furnace stopped working. No heat at 2am on a very cold(-20) night. He gave me instructions over the phone and heat was restored, however the heat exchanger has failed so we need a new one installed. Lots of air movement but heat was meager. Will get us through the time until heat exchanger can be replaced. THANK YOU PETER.Lire plus
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