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They are just amazing and experts with automobile service. I always get my car & SUV serviced from them and it has never been an issue. Always recommend
I had a fantastic experience getting my oil change at Optimum Auto Service. Basit was professional, knowledgeable, and genuinely focused on customer care. He explained everything clearly, worked efficiently, and ensured my car was running perfectly. Highly recommend this team for their honesty and skill. I will definitely be back!
Very upfront and honest about costs and services. Brought my car for an OPI, they found me the most affordable parts and had the work done needed within a week.
Same day service. Saved me over $1200 from what the dealership quoted me. They guarantee their work so if it's not fixed bring it back for no charge. Will use again.
Very poor communication and over charged. Went for an alignment and they didn't say it was an hourly job, nor did they tell me it was going to take longer so it would cost more. Slapped me with a fat $168 for only an alignment. Find a different shop
Basit Alqubaisi has always been passionate about mechanics and started gaining experience in the field when he was just a young boy growing up in Kuwait. “As a child, my main hobby was mechanics and I was fortunate enough to get the opportunity to work on different vehicles growing up,” he says. In 1996, he gathered his belongings and moved to Canada in pursuit of a higher education and establishing his own career path. Originally pursuing an accounting degree, he switched his field to mechanics at NAIT and obtained his Journeyman certificate after four years.
After working for a few dealerships and then experiencing a layoff, Basit was ready for a change. “I realized right then that I couldn’t keep working for other businesses anymore,” says Basit. “I wanted to finally be able to put my education, experience and skill set to good use.” With a newfound determination to start his own auto business, Basit took a government-sponsored business course and achieved his dream of opening Optimum Auto Service at the end of 2003. By 2013, Basit had been joined by his right-hand man Mahmud Bseis, acquired ownership of the entire building, and expanded the shop’s size to six bays.
