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Évaluations et commentaires - Yellow Cab

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1.9/5
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13
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    qlinfinity
    qlinfinity
    Par

    Worse Customer Service on the Phone

    Wow! I have just called the yellow cab for price quote, ever ever came across the worse customer service and impolite manner, what a girl!! I would never call them again. By the way, I think Yellow Cab and Barrel are the same branch.

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    kimmy85
    kimmy85
    Par

    Customer service ...

    Customer service Hades! Took a taxi for the first time & simply asked driver of cab #133 if the meter had started running and he answered by yelling at us to get in and started ranting about whether or not we had seen other taxis operate that way. Didn't occur to his small mind that we were asking because we really didn't know. To add insult to injury the operator said we must have done something to upset driver-regardless, his reaction was unjustified. Not an ounce of sympathy/apology from her

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    MarleneE160
    MarleneE160
    Par

    My experience was...

    My experience was it was a super freezing cold me and my son waiting 15 or more but we can't take anymore standing so we walk 8 mins. to d bus stop. That was when no one answered my follow up call 10 times consuming a lot of mins. of my celfon. I don't even know if taxi came...seemed like the operator was not doing their job. Since that on, never called yellow cab no more

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    Dtedmonton2
    Dtedmonton2
    Par

    worst company in edmonton

    several times I call this cab and am constantly lied to as to arrival time, if they say 30 mins they mean 90, no point in calling if you have a need to be somewhere in a hurry

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    EdmontonResidentDT
    EdmontonResidentDT
    Par

    Don't bother call...

    Don't bother calling hours in advance, they still send their taxi drivers 20 minutes or more late.

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