The food is delicious, but the customer service was not so good.
While their driver was very kind and gentle, the person who answers the phone lacks customer service. They had missed to deliver 2 items (appetizers) from my order... and the person made me feel as he was doing me a favour to send my 2 items, which I had paid for. He asked me a few times if I was sure I had not received the item. He went to the kitchen to confirm if the items were made or not (while on the phone with me).Horrible!!
I am not familiar with arab food so i asked the waiter for his advice. He was not any help at all. What i got was beef shwarma plate . It was dry and tasteless. Two different kinds of goop that also lacked flavour and pita bread tastes like wood. The salad that came was fresh but since there is no dressing it was like snacking on grass. I left most of my food and vow never to go there again. In summery, the service was poor, the food was awful and not good value at all
Normally when I think of Shwarma, I do not consider a sit down restaurant or a full dinner in itself. So, I was a bit hesitant to try out this place for dinner on a weekend with my family! I was totally wrong!
There is so much more to have than just types of shwarmas! They have a wide selection of appetizers and fresh breads - these alone are incredible and worth a visit. Food was excellent (Very fresh) and will be back for more!
The service is prompt, the place is clean and well maintained.
Par
dahl7975
