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Our summer tires were stolen out of one of their storage bins – my husband wasn't informed until AFTER he had waited in the service waiting room for over an hour. We live in downtown Ottawa so driving out there is a bit out of our way. They called us at 8AM the next day to say they found new tires for us, and then accommodated my husband right away when he drove out there for 11AM. The tires were installed, our winter tires stored, and they waived all of the fees, so it didn't cost us anything.
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Mr. Sarhan was the best salesman I have ever dealt with. This is my third Kia and my best experience to date.
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I bought my first car with this location and I couldn’t be happier. Mike worked with me tirelessly to find the best deal and went way above and beyond my expectations. Griff and Ryan also helped out along the way. I couldn’t have asked for a more beautiful car or a better price. I feel like I got a brand new car because of the incredible mileage and condition it is in and I will always be back for these guys. If you’re looking for your first or 15th car definitely come here and ask for Mike!!
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