We were looking for a used car and the entire staff in this dealership made the experience excellent! Although I had not been to this dealership in the past? I would buy another car here just because of the staff. Marc Stenson helped us and even had a congratulations sign and it was spotless in the showroom! Even though we bought a used car, they made it feel like a wonderful moment! Thank you so much! We will be back! Gordon and DebbieLire plus
This dealership is simply second to none in Ottawa. Grant Schubert is likely the best salesperson we've ever dealt with. Thus this is the 3rd purchase/lease in a row that we've completed with Grant. I really like how he understands that some people like negotiating over email and text. No pressure to force us to come in. Then you have excellent sales managers who also practice no pressure techniques. Finally, what scares people the most when purchasing/leasing a new car, is the business maLire plus
Ante was fantastic - very knowledgeable and provided the information I needed to make final decision to purchase from Bank Street Hyundai. I would recommend them to anyone. Tony was extremely helpful and kind as well. Great team work!!Lire plus
Allie on the sales team provided exceptional customer service and went above and beyond with all requests. Was checking out the 8 series BMW'S & Allie left me feeling connected to the car, my best self, and overall a great store. Will be back as a longer term Client of BMW!Lire plus
Excellent concessionnaire. Un accueil chaleureux, un personnel compétent. Merci à Ottawa Honda et merci James Savoie pour son professionnalisme. Lire plus
First ever visit to dealership in Dec, 2017. The courtesy shown, individualized attention to customer's observation and need and timely service offered were hallmarks of a truly professional service team. It was indeed impressive that headed by a thoughtful and attentive manager who actually took time to listen to the customer's views, the team ensured that work was done efficiently and satisfactorily. Thanks guys, Lire plus
While I ended up buying a different car from another dealer, I was very impressed by just how accommodating the salesman (Matt) and the used car Mgr (Rachad) were while we spent 2 days trying to determine if a hybrid was right for us. They allowed us to take the car over the weekend to really put it to the test. The follow up discussion & negotiation was no hassle/no stress. Other aspects were positive enough too that I would not hesitate to recommend or re-visit them next car shopping time. Lire plus
I had an issue with the paint a few months after I purchased my car. I spoke with Timothy Wheelan and everything was taken care of very quickly. Thank you !Lire plus
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